Zektor SoloCAT HD User Manual Page 10

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EZ Crimp RJ45 crimp connectors:
We have conducted long term tests on these popular
connectors. HDBaseT does not appear to be as
susceptible to interference as other technologies. To
eliminate any potential corrosion on exposed wire ends as
well as EMI / RFI interference, standard crimp RJ45
connectors should be used when possible.
6. Troubleshooting
Problem: No picture
Action: Make sure your source is working properly and
outputting video. Check all connections from the source
and control ports to the transmitter and from the receiver
to the display and control ports. Make sure you have
activity lights on the SoloCAT HD™ transmitter and
receiver. If no lights, remove all connections including
power. Reconnect serial and/or IR if used, and power.
Reconnect CAT cable. Within 1-2 seconds you should see
activity lights on the transmitter and receiver. Within 2-3
seconds you should have a picture on your display.
Action: Verify your cable is no longer than 328’. Make sure
termination is identical on both ends. Verify your cable is
not pinched, cut or has a defect. It is always good to have
a good, known working cable available to verify.
Problem: IR/RS232 not communicating
Action: Make sure all DIP switches are in the furthest upright
position. Double check all connections. IR and RS232 activity
is immediate and requires no delay or sync time.
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